TERMS AND CONDITIONS OF ORDERS

PRICES

All prices are F.O.B. Hudson , Fl and are subject to market changes without prior notice. Prices do not include state or federal excise taxes where applicable and we reserve the right to add federal or State or municipal taxes where they are imposed.

SPECIALS

“SPECIALS” are just that - Special. “Special” prices are valid only during the time period indicated, and on the equipment listed.

PAYMENT

All orders are paid in full before shipment. Payment may be made by cash, check, cashiers check, money order, or wire transfer. Orders are shipped COD for the freight.

SHIPPING INSTRUCTIONS

Customers should send special instructions. If this is not done, we will use our own judgment in selecting the carrier.

SHIPPING TIME

Normal shipping time is 2 weeks. For quicker shipment send either cashiers check or wire transfer. For information on sending wire transfer, call Customer Service.

CANCELLATIONS

There is a 20% Re-Stocking Charge on canceled orders as long as order is canceled prior to shipment. After shipment, all orders are final, and there is no cancellation, return, or changes accepted. THERE IS NEVER A REFUND ON CUSTOM WORK.

DELIVERY, STORAGE AND DAMAGE EQUIPMENT

Our packing is expertly done and in complete accordance with the requirements of the shipping lines. All deliveries should be immediately inspected upon delivery. Should damage have occurred, note on freight bill and file proper claim with the transportation company.

RETURN SHIPMENTS

Nothing should be sent to Arctic Air without prior arrangement and the assignment of a RA#. Arctic Air will not accept any COD shipments and the RA# must appear on the outside of the box or Arctic Air will not accept responsibility for the shipment.